I applied online. The process took 2 weeks. I interviewed at Starbucks
Interview
Tell me about a time that you saw an employee do something against policy and how did you handle it?
Talk to me about a P&L? What is your experience with it?
How do you handle an overly aggressive customer?
Interview questions [1]
Question 1
None. If your a manager by trade you will be able to answer the questions.
I applied through an employee referral. The process took 2 weeks. I interviewed at Starbucks
Interview
Used a referral to get the initial interview with a recruiter; she was great and very upfront; spoke for over an hour; she then set up second interview with District Manager (they were very accomodating and fast tracked the interview) as I was leaving on a family trip for a week in a few days; District Manager was great; cordial and talkative; proposed a couple of hypothetical scenarios that required me to respond with a real life example etc.
Interview questions [1]
Question 1
Describe a time when you were required to deal with a difficult customer and how you handled that situation.