I applied through an employee referral. The process took 1 day. I interviewed at Starbucks (Mesa, AZ) in May 2011
Interview
The process includes a basic application and interview by either the store manager or an assistant manager - and sometimes a district manager is present.
Interview questions [1]
Question 1
Give me an example of a customer situation that you were able to turn around for the good.
Received an email asking to schedule an interview for the following week. The interview took place in the store itself, and took about 15 minutes. The questions were pretty average.
First interview went well, just the basic behavioral questions that should be answered using the STAR method. Second interview was less questions but with the district manager. Still waiting to hear back (if they reach out at all).
Interview questions [5]
Question 1
Tell me about a time where you had to navigate a situation where the supervisor wasn’t available.
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.