I applied online. The process took 3 weeks. I interviewed at Santander (Reading, Inglaterra) in Nov 2014
Interview
telephone interview and face to face interview including some maths tests during face to face interview. role play before fact to face interview. interviewers were friendly, but it was a very long interview- took two and a half hours to complete everything.
Interview questions [1]
Question 1
When have you provided exceptional customer service?
Applied online via indeed and had a video interview within about a month after applying. Not a difficult process and questions were mainly behavioural questions centred around communication skills and problem solving in different situations
Interview questions [1]
Question 1
Questions about communication and dealing with difficult situations
I had a call from recruiter with some basic questions and then I did a digital interview with recorded answers followed by a call from recruitment offering me a role
Interview questions [1]
Question 1
Describe a time you have used great customer service
The process took 4 weeks. I interviewed at Santander
Interview
had an excellent experience! The service was prompt, the staff was friendly, and the quality exceeded my expectations. I would highly recommend this place to anyone looking for top-notch service.
Interview questions [1]
Question 1
Why do you want to work here
Tell us about the company
