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      Santander

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      Customer Service Specialist Interview

      Mar 25, 2015
      Anonymous Interview Candidate
      North Richland Hills, TX

      Other Customer Service Specialist Interview Reviews for Santander

      Customer Service Specialist Interview

      Apr 23, 2023
      Anonymous Interview Candidate
      Edmonton, AB
      No offer
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Santander (North Richland Hills, TX) in Mar 2015

      Interview

      I applied online then was contacted by a recruiter to come in for a interview, I went to the interview that day with a manager, he told me I should hear something back in a week or so, 3 weeks later no follow up email, no returned phone calls, nothing. Hopefully in the future the hiring process will get better because even if I didn't get the job you could still send one of those generic emails that says thanks for you interest.

      Interview questions [1]

      Question 1

      Tell me about a time when you had to go above and beyond for a customer
      Answer question
      1
      Negative experience
      Easy interview

      Application

      I interviewed at Santander (Edmonton, AB)

      Interview

      The worst place to work at Underpayed and incompetent staff ostentatious pretentious bosses I would not recommend it to anyone seeking a career , this is a job. Nothing more . They are also racist homophobic and Lol you name it

      Interview questions [1]

      Question 1

      Irrelevant as they hide stuff from you
      Answer question
      1

      Customer Service Specialist Interview

      Aug 7, 2022
      Anonymous employee
      Londres, Inglaterra
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Santander (Londres, Inglaterra) in May 2022

      Interview

      Very welcoming and relaxed - managers were friendly and asked me about my self before starting the questions. Asked around 6 questions in total and had a response by the end of the day.

      Interview questions [1]

      Question 1

      What do you think a risk is?
      1 Answer

      Customer Service Specialist Interview

      Jan 19, 2018
      Anonymous employee
      Reading, PA
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 1+ week. I interviewed at Santander (Reading, PA) in Jan 2018

      Interview

      I applied nearly 6 months before I heard anything back from the company. I got an email requesting a phone interview, which was followed by back to back interviews with a manager and the director of the customer service department. Very simple and to the point

      Interview questions [1]

      Question 1

      How do you handle an upset customer?
      Answer question