I was referred into the direct market arm of salesforce.com by an ex colleague who knew I would be a good fit for the role. I had a telephone interview that went very well and the resourcing manager really liked me and my skills and voiced this in the interview. My skills were an excellent match for what they were after but agreed I did not have much knowledge on the actual product. I was then invited for a face to face interview in London. This interview was held with 2 resourcing managers who both were very excited about me and my skills and both verbally offered the job to me there and then in the interview , along with discussing probable start date and stressed that I confirmed it was the right role for me and for the remaining conversation to agree a package with HR. I confirmed back via email I definitely wanted the role and the resourcing manager we very pleased. I had a conversation with HR who proceeded to discuss the package with me but confirmed they just needed confirmation in writing the role had been offered 2 me before they could send the package details out. It then went quiet for several days and I had chased to get the confirmation . Then HR finally got back to me with bad news that they could no longer offer the role to me as they felt I didn't have the relevant background on the product. This they knew all along so why invite we through several interviews and verbally offer the role to me During this period I had turned down other interviews and this has now meant I have missed out on other potential opportunities ! Really not impressed for a company that sells themselves as such a great place to work !