I applied online. The process took 3 days. I interviewed at Safelite AutoGlass (Chandler, AZ) in Jun 2014
Interview
It was simple, asked basic questions then we did a role play of a phone call to ensure I would be able to follow script and express empathy to the customers.
Interview questions [1]
Question 1
How have you resolved an issue with a customer at one of your former employers?
Very easy, lots of star questions so be ready. Go in there with a positive attitude and you have the job. Don’t overthink it and just be yourself. I prepared a lot of what if questions and they definitely came in handy. Also do your research on the company
Interview questions [1]
Question 1
Star questions. What would you do scenario questions
I interviewed at Safelite AutoGlass (Ohio City, OH)
Interview
I first had to complete an initial assessment to evaluate my skills. Shortly after finishing the assessment, I was invited to complete an 5 question video interview. Lastly, I had an interview with a recruiter, where we discussed my customer service and remote experience.
I interviewed at Safelite AutoGlass (Fort Worth, TX)
Interview
Online, very brief, more of a conversation than a formal interview, it was very easy. Only one interview with a manager and then you wait to hear back from them with an offer/rejection.
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