I applied online. The process took 1 week. I interviewed at Safelite AutoGlass (New York, NY) in Sep 2016
Interview
informal and conversational interview after a practical assessment of computer and phone skills,the interviewer was very honest with me and made the interview a pleasant experience. I went in to an office alone and did the practical portion, then we went through a script and did a mock phone call with a customer.
Interview questions [1]
Question 1
They asked me to show how I would try to get a caller to buy wiper blades.
Very easy, lots of star questions so be ready. Go in there with a positive attitude and you have the job. Don’t overthink it and just be yourself. I prepared a lot of what if questions and they definitely came in handy. Also do your research on the company
Interview questions [1]
Question 1
Star questions. What would you do scenario questions
I interviewed at Safelite AutoGlass (Ohio City, OH)
Interview
I first had to complete an initial assessment to evaluate my skills. Shortly after finishing the assessment, I was invited to complete an 5 question video interview. Lastly, I had an interview with a recruiter, where we discussed my customer service and remote experience.
I interviewed at Safelite AutoGlass (Fort Worth, TX)
Interview
Online, very brief, more of a conversation than a formal interview, it was very easy. Only one interview with a manager and then you wait to hear back from them with an offer/rejection.
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work for and interview with.