I applied online. The process took 4 weeks. I interviewed at SAS (Austin, TX) in Nov 2016
Interview
Applied online. Received a phone screening interview from HR about 2-3 weeks later, then another phone interview with a hiring manager about a week later. Final interview was on site and included an hour worth of behavior and background questions. Very positive experience. Most questions are pretty general, but some can range to more technical.
Interview questions [1]
Question 1
Tell me about a time you worked with a customer where you didn't at first know how to assist them
The interview process was generally professional and well organized. Communication was clear throughout, and the interviewers were polite and knowledgeable about the role. Questions focused on both technical skills and cultural fit, which made the experience balanced.
1st round HR teams phone call screen, basic behavioral questions regarding your career goal, expectations, and current job
2nd round Hiring manager onsite interview, some tech questions regarding your past experience, and situation questions as a tech support engineer.
The process is great and informative. I was able to know the team and the culture beforehand. In addition, the manager also explains pretty well about the future of the position and how I can contribute to the team.
