Rippling Customer Support interview questions

Contacted by a recruiter after I applied. The initial call with the recruiter was fantastic. In addition, I made it clear and made note that I specifically was looking to leave my current position because the work-life balance was unrealistic (I went into extensive details that I work currently 12-16 hours a day, every single day and due to an expanding family was looking for 12-16 hours to be a rarity rather than an expectation and am looking for an 8-10 hour day on regular). The recruiter ensured me that Rippling as an org is amazing at work-life balance + culture. I was then forwarded to the next round with the hiring manager. The interview with the hiring manager was going stellar until I was frank with him and repeated what I had previously detailed to the recruiter prior, I'm looking for a position where 12-16 hour days was a rarity rather than the norm and that is the reason for my looking for a new position. Right when I said that the hiring manager stopped me talking in my tracks and in a bit of a shock and said he had to be brutally honest that at Rippling the hours are typically 12-14 hours a day and expected consistently. The same as I'm working now. I was in total shock that the recruiter clearly didn't communicate this key bit of information to both parties as that's a clear blocker for both sides. I proceeded during the rest of my interview with the hiring manager to provide clarification that I was up to work as much as needed during critical situations but was simply looking for a position/company where I'd not have to work 80 hours a week for 40 hours of a week salary and he kept to his side explaining that at the company and in the position it was an expectation for crazy hours. Anyways future applicants at the very least in support (possibly all of Rippling) take this as a warning work-life balance doesn't seem to be an accepted item with this company. Just basing this on a fact-based on what the hiring manager stated verbatim.