I applied in-person. The process took 1 day. I interviewed at Ricoh (Philadelphia, PA) in Jul 2010
Interview
My last interview with the company was an internal interview since I was working within the company all ready. The position I interviewed for was at a higher pay grade, and sounded exciting. The interview consisted of a Supervisor who was leaving the next week, and a manager. They tried a "Good Cop - Bad Cop" style of interview. The good cop asked a question and I responded, then the bad cop would rephrase my answer to make it sound like a negative response. I ended up turning around the words of the bad cop (supervisor) against the good cop (manager) and it switched to a Panel Interview. Once the Good Cop - Bad Cop routine was over I was able to have a strong interview.
Two phone calls with recruiter followed by zoom meeting with District Manager. Manager spent most of the interview telling me how hard he worked and how busy he was. Didn't ask me many questions, but really wanted me to know how important he was.
The interview process was easygoing and start forward. The managers seem to want the best for their team, and work hard to ensure you succeed. Would definitely apply if anyone is looking.
Interview questions [1]
Question 1
Tell about a time you had to handle a difficult customer?
I applied through a recruiter. The process took 2 weeks. I interviewed at Ricoh (Ciudad de México) in May 2023
Interview
You're interviewed in the same little meeting room with two other candidates at the same time. The questions are situational and the sales manager is present as well as the hr manager. The whole experience was very awkward and it seem completely unnecessary to have three people competing there for the best answer
Interview questions [1]
Question 1
What would you do to deal with a difficult customer