Basic phone interview first, then a face to face individual interview a few days later. Manager was nice & laid back. He didn't ask me much. The whole interview literally took 10mins.he stated he was impressed w my background & resume. Explained the position which would be starting out in reception then moving to help others within the office. Interviewer kept talking about how people get off topic during interviews, when he was doing the same thing.starting pay is $10.50/hr with benefits & 5 floating holidays immediately. Each positions varies depending on the client Ricoh is servicing. They sometimes operate within other companies to manage their printers, copiers ect.
3
Other Customer Service Representative Interview Reviews for Ricoh
Two phone calls with recruiter followed by zoom meeting with District Manager. Manager spent most of the interview telling me how hard he worked and how busy he was. Didn't ask me many questions, but really wanted me to know how important he was.
The interview process was easygoing and start forward. The managers seem to want the best for their team, and work hard to ensure you succeed. Would definitely apply if anyone is looking.
Interview questions [1]
Question 1
Tell about a time you had to handle a difficult customer?
I applied through a recruiter. The process took 2 weeks. I interviewed at Ricoh (Ciudad de México) in May 2023
Interview
You're interviewed in the same little meeting room with two other candidates at the same time. The questions are situational and the sales manager is present as well as the hr manager. The whole experience was very awkward and it seem completely unnecessary to have three people competing there for the best answer
Interview questions [1]
Question 1
What would you do to deal with a difficult customer