I applied through a recruiter. I interviewed at Red Points (New York, NY) in Oct 2019
Interview
I had a really positive interview process. I went through a screening call, then an onsite with the hiring manager. They asked about my experience in customer success and challenges/wins I've had in the role. The next step would have been an onsite with the team and I think a final presentation, but I ended up removing myself as I had another offer.
Interview questions [1]
Question 1
How do you manage the relationship with a customer?
How do you de-escalate a bad situation with a customer?
I applied through other source. The process took 3 weeks. I interviewed at Red Points (Barcelona) in May 2022
Interview
Proceso bastante sencillo, con entrevistas con RRHH, Director de Customer Success y con una persona del equipo. Preguntas dirigidas a experiencia previa para valorar expertise y fit cultural. El proceso fue rápido y en todo momento me tuvieron informado sin necesidad de hacer seguimiento por mi parte para entender el estado.
Interview questions [1]
Question 1
Háblame de una situación en la que hayas trabajado con un portfolio de varios clientes, y explícame cómo has priorizado tus tareas.
I applied online. I interviewed at Red Points (Barcelona) in Sep 2018
Interview
I received an email from HR after more less a week I had sent my CV. The person invited me to a first interview of 45 minutes we carried out in Hangouts.
