Randstad Customer Service Representative interview questions

I was contacted by an administrative assistant at the Randstad office to let me know there was an opening for a CSR position at a local business. I agreed to come in to the work site, and the following week I met with a recruiter who asked me about my previous work experience as well as my educational background. From there she gave me a paper test of common knowledge questions associated with the role. I was then made an offer and took the remaining time to complete paperwork