I applied through an employee referral. The process took 3 weeks. I interviewed at Rakuten
Interview
The process was fairly smooth, but a little unorganized, and for the most part fast moving. I was referred by a current employee and started with an initial screen with the recruiter. Next, was several rounds of phone interviews with many different people in the organization. Finally, it ended with an in person interview. As the process moved along, there started to be a few signs were I felt my time wasn't appreciated and I had to consistently work around other's schedules putting my current position in jeopardy for very last minute changes. In the end, I was told they have to put hiring on hold until the Fall. I've contacted the recruiter by phone and email multiple times for clarification and follow-up to get a better understanding and have not heard back. It left me feeling unappreciated that they can't follow up to my questions since I was excited about the role and I put a lot of time forward into the process.
Interview questions [1]
Question 1
Pretty straight forward as my experience spoke for itself.
I am really sorry you felt like your time wasnt respected that wasnt at all the way we would have wanted you to feel. Things had changed so drastically the last few months since we brought in a recruiter at the end of May. I am sorry that you got the short end of the stick with the experience you had with us and I wish you the best in your future career path!
Other Account Manager Interview Reviews for Rakuten
The interview process was very unorganized. Horrible communication, trying to communicate with the hiring team is a challenge. However, the actual interview was good. The difficulty was average, nothing too crazy.
Interview questions [1]
Question 1
Tell me about a time you faced a challenge and how you were able to over come it.
I applied online. The process took 3 weeks. I interviewed at Rakuten in Jul 2024
Interview
After 6 months of maddening interview experiences, this process was a breath of fresh air. Very straightforward, no hoops to jump through and a quick process overall. Met with 5 teammates total and had a candid conversation with them, answered typical interview questions and shared my experience. Painless and efficient!
Interview questions [1]
Question 1
How would you portray poor performance to a partner?
I applied online. I interviewed at Rakuten (São Paulo, ) in Jul 2024
Interview
Lighthearted, but makes sure you're up to the job. Interviewers were very clear about the workload and what's expected of you. They take things seriously, but never to the point of being scary, which brings comfort during the interview.