I applied online. I interviewed at Primark (Londres, Inglaterra) in Jul 2021
Interview
Quite easy, but definitely research the company beforehand and revise your answers. Questions included: - describe an example of teamwork - describe an example of communication - why do you want to work for us? - what do you know about Primark? - what does good customer service mean to you and why is it important? - how would you deal with a rude customer? - tell me about yourself?
Interview questions [1]
Question 1
Tell me about yourself, including any customer service experience
They asked around four typical STAR interview questions that are simple to answer with prep and it lasted about ten to fifteen minutes. It was overall good and very relaxed.
Interview questions [1]
Question 1
Teamwork question that was asked in the star format
There’s an exam first at home then an in person interview, it’s one manager interviewing you and it’s quite short, they don’t ask too many questions just know your CV and being able to work flexible hours helps
Interview questions [1]
Question 1
They asked about previous experience, and how to handle certain situations with customers, also about flexibility
Questions you would expect in majority retail roles. Questions about shop floor interactions. Customer interactions etc. There's only a few questions. Interview focuses the most on your soft skills and your approach to the retail environment.
Interview questions [1]
Question 1
If there were clothes on the floor, what would you do and why?