For the first day we all met up and were shown a slideshow about the company and it's values. Afterwards we were lead to the main area with lots of seating with different interviewers - I was interviewed by a lovely, polite lady who took time to listen to me speak about my work experience and other information. About a day or two later I had an email explaining that I had been accepted with information on the next meeting. Our next meeting consisted of meeting one another and doing some ice breaker activities where I met one of my main supervisors and managers and others who would be working with me. During this day we also had to write down information in our staff handbooks that we were given and do a few activities based on real situations with customers, such as serving, complaints, etc. - this went okay but I feel like there should have been more time given to learn about different situations as some of us were confused and felt slightly judged by our activity outcomes that day.
Overall I felt the actual interviewing process went well but I felt the activities day fell flat with me, but mainly because I'm not an extremely sociable person with new people.
Questions you would expect in majority retail roles. Questions about shop floor interactions. Customer interactions etc. There's only a few questions. Interview focuses the most on your soft skills and your approach to the retail environment.
Interview questions [1]
Question 1
If there were clothes on the floor, what would you do and why?
I interviewed at Primark (Middlesbrough, Inglaterra)
Interview
very smooth, just went up to the checkout area and said i have an interview, we sat in the back and i just got asked a few questions, very friendly it felt more personal and easier to talk compared to other interviews i have had
Applied for the position through the company's career website. My application was successfully shortlisted, and I was invited to attend an in-person interview to discuss my suitability for the role.
Interview questions [1]
Question 1
What does customer service mean to you?
What do you know about Primark?
Why you want to work at Primark?
Tell me about a time when you took difficult decision?