The process took 2 weeks. I interviewed at Orange in Feb 2009
Interview
Applied online, with no competancy questions required. Received telephone interview ffew days after from HR; asked about my previous experience and qualifications etc. Also asked a few job-based questions; how to deal with an angry customer? time when you best served a customer?
Interview questions [1]
Question 1
Describe a time when you had to deal with a dissastisfied customer