I applied through other source. The process took 3 weeks. I interviewed at Octopus Energy (Sheffield, Inglaterra) in Nov 2024
Interview
The interview process was straightforward and conversational. It started with some general questions about my background and experience, then moved on to more role-specific topics. There were a few situational questions about how I’ve handled challenges in the past. The interviewers were professional and easy to talk to, which made the conversation feel more natural.
Interview questions [1]
Question 1
Can you describe a specific instance where you encountered a dissatisfied or upset customer? What was the situation, what challenges did you face, and what steps did you take to address their concerns? Additionally, what was the outcome of the interaction, and what did you learn from the experience?"