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      Octopus Energy

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      Customer Success Specialist B2C Interview

      Jun 25, 2024
      Anonymous employee
      Lille
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Octopus Energy (Lille) in Jun 2024

      Interview

      Le processus se fait en plusieurs phases. Un entretien de 30 minutes en visio et un entretien de 1h30 dans les locaux. Lors des deux entretiens les recruteurs se présentent en premier et ensuite nous nous présentons en retour. Un échange se crée et chacun posent leurs questions. Pendant le deuxième entretien des cas pratiques sont mis en place par l'entreprise.

      Interview questions [1]

      Question 1

      Comment avez-vous fait face à une situation difficile ? Un client mécontent ?
      Answer question