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      Octopus Energy

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      Energy Specialist Interview

      Mar 21, 2024
      Anonymous employee
      Manchester, Inglaterra

      Other Energy Specialist Interview Reviews for Octopus Energy

      Energy Specialist Interview

      May 18, 2026
      Anonymous employee
      Lille
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Octopus Energy (Manchester, Inglaterra) in Mar 2024

      Interview

      My interview with Octopus Energy was indeed one for the books. As someone with the mentality that interview stages are usually just 2 rounds at the max, having to scale through 5 stages was indeed a huge feat but a good one :) It goes to show that Octopus Energy are particular about the people they employ. After my application online , the company’s talent team reached out to me. A nice lady by the name Aasimah. I was able to fix a time to have a video interview via teams with her. My interview with Aasimah was relaxing as she provided me with adequate tips prior. After the interview I had to complete some verbal and numerical assessments that were not so hard I guess ( you have to prepare for it though because they are timed so this makes it tricky ). I loved the idea of the assessments because it boosts fairness and allows the company judge her candidates in an objective pov. I scaled through this stage and was then invited to a discovery day 4 days after via zoom. I particularly was at my best on this day because I got to meet other applicants about 30 in number and some employees at Octopus. It was fun and everyone related really well, it felt like we had known ourselves prior. We were then splitted into teams of three in breakout rooms to gauge our abilities to function in a group. We were tested on how we would approach and solve various customer service scenarios and also asked to brainstorm on a potential product/partnerhips Octopus Energy could venture into. These tasks lasted for about 30 minutes combined. There was then a final individual interview with 2 employees that involved behavioral and competency questions that was almost similar to the interview held with the recruiter. I particularly enjoyed this interview because the people I met with seemed really cool and so it boosted my confidence. There was a general Q/A session in the main room lastly where we asked questions regarding the company. The discovery day lasted for 3 hours in total from 9:30am- 12:30am. The next day, I got a mail from my recruiter Aasimah that I had progressed to the last stage. And as usual she had adequate tips for me. The final round interview was also a video interview via google meet with an Operations manager and a Team Leader. It was quite straightforward, a rundown of the job details and some other behavioral and competency questions similar to the initial interviews. They were really cool and I felt super relaxed. The next day, I got a mail that I had been offered the job and I couldn’t contain my joy because I really did hope for it plus I did a LOT OF RESEARCH ( This is really key ) The total process took two weeks + from application to job offer.

      Interview questions [1]

      Question 1

      What are your interests ? Why Octopus Energy? How would you adapt in a phone based fast paced environment? Where do you see yourself in a few years? Describe a time you handled a difficult customer service situation ? What is the biggest challenge you’ve ever faced in a work role? Describe a time you’ve gone over and beyond for a customer? Describe a time you made a big mistake at work and how you rectified it?
      1 Answer
      2
      Easy interview

      Application

      I applied online. I interviewed at Octopus Energy (Lille)

      Interview

      J’ai eu l’occasion de passer deux entretiens avec Octopus Energy et l’expérience a été très positive. Les recruteurs ont été à l’écoute, bienveillants et transparents tout au long du processus. Les retours ont été rapides après chaque échange et l’équipe est restée facilement joignable par mail, ce qui rend le suivi fluide et rassurant pour les candidats.

      Interview questions [1]

      Question 1

      Quel partenariat pourriez-vous mettre en place afin que l'entreprise gagne en visibilité ?
      Answer question
      avatar
      Octopus Energy response
      3w
      Salut ! Un grand merci d'avoir pris le temps de partager ton expérience avec nous. On sait à quel point la recherche d'un job peut être une période intense, alors lire que ton parcours s'est déroulé de manière fluide et rassurante, c'est la plus belle des récompenses ! Nos recruteur·se·s ont à cœur de créer un espace de discussion basé sur l'écoute et la transparence dès le premier contact. On est ravi·e·s de savoir que leur réactivité par mail t'a permis·e d'aborder ces deux entretiens sereinement. Ce qu'on garde précieusement de ton témoignage : Ton sentiment d'avoir été écouté·e et soutenu·e. La transparence de nos équipes tout au long des échanges. Un suivi par mail rapide qui évite le stress de l'attente. Le message est déjà transmis à toute l'équipe, et on te garantit que ça leur donne un immense coup de boost. On te souhaite le meilleur pour la suite de tes projets professionel·le·s ! 🐙

      Energy Specialist Interview

      Apr 26, 2026
      Anonymous employee
      Manchester, Inglaterra
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Octopus Energy (Manchester, Inglaterra)

      Interview

      people are friendly but there are 3 rounds of interviews - Video interview, Discovery Day and individual interviews. I'd say the whole process is a bit long for an entry customer service role. But overall speaking, it's not too bad.

      Energy Specialist Interview

      Apr 12, 2026
      Anonymous employee
      Köln
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Octopus Energy (Köln)

      Interview

      Ein erstes Kennenlernen über Video Call und dann ein paar Tage später ein Gespräch mit den Teamleitern. Die Rückmeldung kam auch recht zeitnah. Allem in allem ein guter Prozess, jedoch wären klarer Informationen zu einzelnen Vertragsdetails wünschenswert.