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      Octopus Energy

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      Energy Specialist Interview

      Feb 14, 2020
      Anonymous Interview Candidate
      Londres, Inglaterra
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Octopus Energy (Londres, Inglaterra)

      Interview

      I was successful in the telephone interview and was invited to attend an informal video call with a team leader and the recruitment agent as they mentioned my skills and experience was more than impressive. The recruitment agent appeared to be in a onesie which spoke volumes of the laid back nature of the company. Great stuff! The team mentioned my skills and experience were more than impressive but was unsuccessful as I "wouldn't be a good fit for our small team". Unsure as to the reason of this as the role predominately involved a large focus on following up Twitter responses "Sorry about that! Please DM us" "Where did you hear from us?" "When comparing energy companies" "Oh brilliant! Did you go with us in the end?" "Ahh, no I actually went with another energy firm" "Ahh, we'll have to cut the interview there then, haha" Some friendly banter was had in the call and I personally felt the team was extremely friendly. Part of me feels maybe the fact I didn't switch with them went against me? Why lie when the team could no doubt check anyway.. lol. With how the exchange went on the call, It didn't appear to go against me but maybe this was the case? Also, in the interview, I was told it was recommended to speak "Octopussy" and that I would need to be able to juggle many balls.. ¯\_(ツ)_/¯ All the best & success in the future, Octopus Energy

      Interview questions [1]

      Question 1

      Give me an example of a time where you went the extra mile
      Answer question
      avatar
      Octopus Energy response
      6y
      Hi there, Firstly, many thanks for applying to work with us, coming to an interview, and offering feedback on your experience. We pride ourselves on our informal yet hardworking approach to work, and the way we look after our customers. I'm glad you got a sense as to how it works for us. We always like to understand customer experience with other suppliers. As such, not choosing us as your supplier, and having the inside track from a customer point of view with another supplier, could only be seen as a positive. We're imperfect and we know there's a lot for us to learn. Finally, thanks for your kind words about the team that interviewed you, and our success in the future. We wish you all the best going forward as well, and I hope you found the process with us valuable. All the best, James Doyle Ops Manager

      Other Energy Specialist Interview Reviews for Octopus Energy

      Energy Specialist Interview

      May 18, 2026
      Anonymous employee
      Lille
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Octopus Energy (Lille)

      Interview

      J’ai eu l’occasion de passer deux entretiens avec Octopus Energy et l’expérience a été très positive. Les recruteurs ont été à l’écoute, bienveillants et transparents tout au long du processus. Les retours ont été rapides après chaque échange et l’équipe est restée facilement joignable par mail, ce qui rend le suivi fluide et rassurant pour les candidats.

      Interview questions [1]

      Question 1

      Quel partenariat pourriez-vous mettre en place afin que l'entreprise gagne en visibilité ?
      Answer question
      avatar
      Octopus Energy response
      5d
      Salut ! Un grand merci d'avoir pris le temps de partager ton expérience avec nous. On sait à quel point la recherche d'un job peut être une période intense, alors lire que ton parcours s'est déroulé de manière fluide et rassurante, c'est la plus belle des récompenses ! Nos recruteur·se·s ont à cœur de créer un espace de discussion basé sur l'écoute et la transparence dès le premier contact. On est ravi·e·s de savoir que leur réactivité par mail t'a permis·e d'aborder ces deux entretiens sereinement. Ce qu'on garde précieusement de ton témoignage : Ton sentiment d'avoir été écouté·e et soutenu·e. La transparence de nos équipes tout au long des échanges. Un suivi par mail rapide qui évite le stress de l'attente. Le message est déjà transmis à toute l'équipe, et on te garantit que ça leur donne un immense coup de boost. On te souhaite le meilleur pour la suite de tes projets professionel·le·s ! 🐙

      Energy Specialist Interview

      Apr 26, 2026
      Anonymous employee
      Manchester, Inglaterra
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Octopus Energy (Manchester, Inglaterra)

      Interview

      people are friendly but there are 3 rounds of interviews - Video interview, Discovery Day and individual interviews. I'd say the whole process is a bit long for an entry customer service role. But overall speaking, it's not too bad.

      Energy Specialist Interview

      Apr 12, 2026
      Anonymous employee
      Köln
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Octopus Energy (Köln)

      Interview

      Ein erstes Kennenlernen über Video Call und dann ein paar Tage später ein Gespräch mit den Teamleitern. Die Rückmeldung kam auch recht zeitnah. Allem in allem ein guter Prozess, jedoch wären klarer Informationen zu einzelnen Vertragsdetails wünschenswert.