NTT DATA Customer Service Representative (CSR) interview questions
based on 25 ratings - Updated Sep 11, 2025
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
40%
Applied online
Applied online
15%
Recruiter
Recruiter
15%
Other
Other
15%
Staffing Agency
Staffing Agency
10%
Employee Referral
Employee Referral
5%
In Person
In Person
Interview search
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NTT DATA interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at NTT DATA with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at NTT DATA overall takes an average of 23 days.
Common stages of the interview process at NTT DATA as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Group panel interview: 50%
Presentation: 50%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at NTT DATA
Interview
It was good and positive, started with a phone interview with recruiter and then a second interview with the manager. The process took about 2 weeks from applying till the interview but I never heard back from them. Though I had a good and positive experience!
Interview questions [1]
Question 1
Tell me a time you went above and beyond for a customer
I applied through a recruiter. I interviewed at NTT DATA
Interview
two phone screens with recruiters and one with a manager, 1 face to face with the hiring manager & final interview with a team lead took about 3 weeks from my head hunter call to hire
Interview questions [1]
Question 1
describe how you handle client issues & solved those
I applied through a staffing agency. I interviewed at NTT DATA (Oklahoma City, OK) in Aug 2018
Interview
I Took a skills typing test. Had to provide my drivers lisence, the diploma, college diploma, took a drug test,
Kept in contact with company before and after the interview.
Interview questions [1]
Question 1
I was asked what made me pick this company, what my schedule is like.