I applied online. The process took 1 week. I interviewed at NTT DATA (Southfield, MI) in Aug 2020
Interview
It was really straight forward. They want to know how you would investigate specific complaints from a client. How would you deal with a noisy client? How do you balance out your work loads?
Interview questions [1]
Question 1
How would you address a client complaint that the help desk isn't performing to their standards?