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      Support Engineer Interview

      Jan 10, 2018
      Anonymous employee
      Irving, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Microsoft (Irving, TX) in Nov 2017

      Interview

      Got recruited on linkedIn and told to send my resume. Had a phone interview a couple weeks later just having me describe what I do at my school IT job. Couple weeks later, received the email that they are flying me out to Las Colinas, Texas for the interview. The day before the interview, they set up a social dinner where you can eat/drink and talk to other people interviewing as well as current employees of microsoft who will be doing the Interview. Highly recommend attending this as it calms your nerves a lot and lets you get to know some of the microsoft employees before they interview you. The interview was the next day with a morning session and an afternoon session. My guess is there was about 20-25 people per session. You then have 4 separate one on one interviews each about 45 minutes long. Interview mostly consisted of me explaining what i've learned in school and my internship. I didn't receive any technical questions, mostly just be confident in what you're talking about. But make sure to ask them questions too, make it more of a conversation then an interview. Received my offer 2 weeks later. Can't wait to be starting at the largest software company in the world!

      Interview questions [1]

      Question 1

      Describe a difficult customer or problem you faced and how did you face it
      Answer question
      8

      Other Support Engineer Interview Reviews for Microsoft

      Support Engineer Interview

      Nov 2, 2025
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Microsoft

      Interview

      The interview process consisted of 3 rounds, 2 technical, 1 Managerial round. Technical rounds focused on what you have mentioned in the resume, so be well prepared for it. Technical round was bit tough.

      Interview questions [1]

      Question 1

      The interviewer focused more on the Windows OS stack.
      Answer question

      Support Engineer Interview

      May 2, 2025
      Anonymous Interview Candidate
      Tokio
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Microsoft (Tokio)

      Interview

      After your resume is accepted, you will go through two individual interviews on the same day. Each interview will be conducted online with one or two interviewers from the relevant department. The first interview lasts 40 minutes and the second lasts 30 minutes.

      Interview questions [1]

      Question 1

      They often asked about my motivation for applying and my experiences working in a team.
      Answer question

      Support Engineer Interview

      Feb 18, 2025
      Anonymous Interview Candidate
      Sídney
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Microsoft (Sídney) in Feb 2025

      Interview

      Interview was with 8 other people who all joined at the same time. During the interview, no other interviewers put on their cameras during the entire interview. Two additional people entered the Teams interview 20 minutes late.

      Interview questions [1]

      Question 1

      What would you do when a senior IT manager was saying they are losing money every minute, how would you approach this issue?
      Answer question

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