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      Support Engineer Interview

      Apr 4, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at Microsoft

      Interview

      I came into the office for my interview, dressed in an interview suit. I was interviewed by a man and a woman. The woman was dressed in nice jeans and a blouse, and the man was wearing a T shirt, cargo shorts and flip flops. It was December and there was snow on the ground lol. I was asked a series of questions that were intended to gauge my ability to problem solve, troubleshoot, and interact with someone less knowledgeable than myself. The interview lasted for about 30 minutes and was fun and full of conversation. It was not overly stressful. On my way home, not 15 minutes later, I received a call with a job offer for twice the pay I expected. Please keep in mind, I've been with Microsoft for over 5 years now and I can tell you quite definitively that my experience is NOT the norm. Don't expect this same interview process. Typically the interview is either in person or over the phone and it involves a panel of people throwing incredibly difficult technical questions at you. They don't necessarily expect correct answers to all of those questions, but they want you to exhibit a strong technical proficiency and grace under pressure.

      Interview questions [1]

      Question 1

      What do you know better than most other people?
      1 Answer
      7

      Other Support Engineer Interview Reviews for Microsoft

      Support Engineer Interview

      Nov 2, 2025
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Microsoft

      Interview

      The interview process consisted of 3 rounds, 2 technical, 1 Managerial round. Technical rounds focused on what you have mentioned in the resume, so be well prepared for it. Technical round was bit tough.

      Interview questions [1]

      Question 1

      The interviewer focused more on the Windows OS stack.
      Answer question

      Support Engineer Interview

      May 2, 2025
      Anonymous Interview Candidate
      Tokio
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Microsoft (Tokio)

      Interview

      After your resume is accepted, you will go through two individual interviews on the same day. Each interview will be conducted online with one or two interviewers from the relevant department. The first interview lasts 40 minutes and the second lasts 30 minutes.

      Interview questions [1]

      Question 1

      They often asked about my motivation for applying and my experiences working in a team.
      Answer question

      Support Engineer Interview

      Feb 18, 2025
      Anonymous Interview Candidate
      Sídney
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Microsoft (Sídney) in Feb 2025

      Interview

      Interview was with 8 other people who all joined at the same time. During the interview, no other interviewers put on their cameras during the entire interview. Two additional people entered the Teams interview 20 minutes late.

      Interview questions [1]

      Question 1

      What would you do when a senior IT manager was saying they are losing money every minute, how would you approach this issue?
      Answer question

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