Online application process with multiple choice questionnaire. If you pass that you are able to arrange a face to face interview. Pretty simple, basic competency questions with a role play at the end. I had various products on a board, given time to read info about each product and then help a customer (interviewer) find suitable products for an occasion. Lasted no more that 30 mins. Only downside is that even if the vacancy you applied for has been filed they still interview and you may be told there are no jobs available after passing assessment and have to wait for a call back at a later date. This happened to me but I only waited about a month before I was called back.