I had applied online in July and had to do an online questionnaire which then determined if you would go on to an interview or not. I passed this in the same day and booked my interview for 2 days after, it was an interview for an hour and I had to do a role play with the interviewer while the other wrote, I was given information on a fictional store and had to sell to and help out a customer, it was a bit hard but i got through it all though I kept on repeating my self (My downfall) after that the interviewers left the room and then another interviewer probably a manger cam in and then asked me some question, why do you want to work for M&S etc. it went really well and she was very surprised by my answers, they then left the room again and I was in there for a good 10 minutes, they later came in and said I wasn't successful. I was just annoyed that I spent an hour of my life in a really hot room and didn't end up getting the job

Very quick to respond and friendly. Online assessment was ok to do. The interview in person was relaxed and informative. Felt they just wanted to get to know you professionally and how this role works for you and see if you know lots about m&s