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      Marks & Spencer

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      Customer Assistant Interview

      Dec 28, 2012
      Anonymous employee
      Belfast, Irlanda del Norte
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Marks & Spencer (Belfast, Irlanda del Norte) in Sep 2012

      Interview

      First of all there was a series of on-line role plays to discover whether or not you are suitable for the job applied for. If suitable, then you will be congratulated and invited to an interview in store. This interview consisted for a role play in which a member of staff pretends to be a customer with a certain need. You have 10 minutes to prepare, by making notes and revising the provided material the will be useful to the role play. Then a store manger will finish off the interview process by a brief interview, consisting of simple questions, which are asked in quite an informal style.

      Interview questions [1]

      Question 1

      Describe your journey to the store today.
      Answer question
      1

      Other Customer Assistant Interview Reviews for Marks & Spencer

      Customer Assistant Interview

      Jul 7, 2026
      Anonymous Interview Candidate
      Milton Keynes, England
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Marks & Spencer (Milton Keynes, England)

      Interview

      Initially went and the last candidate overran (i waited for 40 minutes extra) so my interview got moved to next week. Original interviewer wasn't available so a colleague performed it. They could not find the interview sheet so had to come up with questions on the spot and get my details again. I was a bit annoyed but I think the interview was okay.

      Interview questions [1]

      Question 1

      What would you do if you have been given a task but a long queue is building up at tills, and there is only one colleague serving?
      Answer question

      Customer Assistant Interview

      Jul 4, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Marks & Spencer

      Interview

      Quite informal, mostly asking about my reasons for applying to them specifically - I recommend looking at their welfare and environmental status, and the fact that their brand is associated with higher quality food

      Interview questions [1]

      Question 1

      Why would you choose to work at M&S rather than at another supermarket?
      1 Answer

      Customer Assistant Interview

      Jun 9, 2026
      Anonymous Interview Candidate
      Londres, Inglaterra
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Marks & Spencer (Londres, Inglaterra)

      Interview

      Very chilled out interview with a few questions about simple stuff like what you would do in a confrontational event. Really nice interviewer, felt more like a chat than an interview.

      Interview questions [1]

      Question 1

      What would you do if a member of the public was being confrontational?
      1 Answer