Macy's Customer Service Representative (CSR) interview questions

Phone interview with HR and was brought in for a second on-site interview which took about 90 minutes. I was asked a lot of questions about what brands and products Chinese buyers like to purchase on their trips. They also gave me a language test as well about a hypothetical customer service situation.Then I got a call in about two weeks saying that the company decided to hold off the hiring process and reconsider a comprehensive job responsibilities.