I applied online. The process took 1 week. I interviewed at Macy's (Honolulu, HI) in Jul 2011
Interview
I applied online and got an e-mail the next day asking to schedule an appointment. I showed up early and was surprised that I only waited less than 10 minutes. The lady was nice, brought me up to the next floor to talk but the room was taken so we talked in the training room. The interview lasted for an hour and I seemed to answer all of her questions pretty well seeing how I had previous customer service and sales floor training.
After the interview she excused herself to get a piece of paper and then came back to tell me she had bad news. Apparently the only position available was just taken and there was no other so she will 'call me' if anything comes up. If there was no positions available she should have said so in the beginning and not wasted an hour, I think that was just business talk for 'you don't fit our description'.
Interview questions [1]
Question 1
-Why Macys
-Why not other department stores
- How would you help the customer celebrate their purchase
- How would you sell our card
-Name a time when you worked for a team, what was your role, what was the outcome, what did you do if someone was slacking (ect lots of 'team' questions)
-How would you initiate talking to the customer
-What would you do if you saw a coworker doing something wrong (like gray area things i.e. abusing employee discount)
-If a customer was buying pants, how would you try to encourage them to buy another pair or a complimentary item
-how would you drive sales
-Time you played a role of a leader
-How would you get them to make a purchase
I applied through a recruiter. The process took 2 days. I interviewed at Macy's (Orlando, FL)
Interview
Virtue first. Then, at the store. Interview questions are not hard but hiring manager/s are sketchy. They posted part time positions but when I got into the interview they said their looking for people wanting full time job. So unprofessional to take my time.
I applied online. I interviewed at Macy's (Pittsburgh, PA)
Interview
Basic interview process. Applied online and was called in for an interview about a week later. Nothing crazy or out of the ordinary. No assessments needed. I talked about 2 managers.
I applied through other source. The process took 1 day. I interviewed at Macy's (New York, NY)
Interview
It was in person and lasted 20 minutes approximately. Before the int started I was asked to fill out a questionnaire. The question inclu questions about my education and prior retail sales jobs.