The process took 5 days. I interviewed at Lowe's Home Improvement (Scottsdale, AZ) in Apr 2009
Interview
I went in for my first interview with Human Resources, things went well and I was invited back to a second interview. I met with the Admin Manager for my second and then the Ops Manager for the third. Went home and waited for HR to call me back with drug test and backgrond check results and I was hired!
I applied through an employee referral. The process took 3 days. I interviewed at Lowe's Home Improvement in Jul 2007
Interview
My interview process was very quick due to their immediate need for employees. Usually the process takes about 3 weeks. Process starts with a phone screening, then an initial interview with the human resource manager if they decide to proceed they will set you up generally with the salaried manager who oversees the position you are applying for, then if they decide to proceed they will set you up with the store manager for a final interview if they would like to hire you they will then proceed with a background check and drug test. After these result's come back they will make you an offer.
I applied online. The process took 1 day. I interviewed at Lowe's Home Improvement in Jul 2007
Interview
Interview questions mostly related to previous customer service experience (Can you recall a time where you were faced with a angry customer and what did you do to resolve the situation?). Drug and background test of course afterwards. If they call you for a second interview you basically have the job.
Interview questions [1]
Question 1
Can you recall a time where you were faced with a angry customer and what did you do to resolve the situation?