I applied online. The process took 3 weeks. I interviewed at Liberty Mutual Insurance in Feb 2022
Interview
Was a relaxed 2 part interview process that involved a technical interview. Everyone involved was very nice. The first interview was with the hiring manager and the second was with two software developers. I thought it was a little weird that there was a coding interview for a tech support position but it wasn't that difficult.
Interview questions [1]
Question 1
Basic Customer service questions and simple debugging for the technical interview.