Liberty Mutual Insurance Customer Service Representative interview questions

First had a phone screening with a very friendly recruiter. I felt very comfortable during the 30 minute conversation. They will ask one or two behavioral questions and also why you want to work in the role. Got scheduled for a video interview next. I was really nervous since this was my first time interviewing virtually. It lasted roughly an hour. I was interviewed by two supervisors. They were very friendly. They did ask 4 behavioral questions and they were not ones I studied, so had to think of good answers on the fly. It went well though. They also asked me one role play question. They gave me 3 possible answers and I had to pick my most to least favorite and why. Overall good experience and received a job offer a few days later.