Liberty Mutual Insurance Customer Service Representative interview questions

I applied online and did the online assessment. I got a email response a few weeks later to schedule an interview over the phone. The interview was pretty standard and the questions were mainly situational.

I was interviewed by two different supervisors. They asked how my past experience was relevant to the current role I was applying for. My position directly before this was in the exact same field, so I knew what strengths to highlight (metrics, customer service, dealing w/ angry customers...)It was a good interview as long as you aren't nervous. I was truthful, confident and friendly and was matched with the same energy.