Their recruitment process and the way they treat potential employees is unfortunate, really. I had heard this from a couple colleagues of mine but was still optimistic that their experiences were isolated. Not so. I was contacted 4 weeks ago by a Talent Acquisition Partner with whom I scheduled an over-the-phone interview. Being currently employed (yet desperately seeking employment elsewhere), I was happy to re-arrange my schedule on the day of the interview in order to get out of the office for an hour to take the call. Long story short, she just never called. I sent an email 10 minutes after the call was scheduled to begin and she wrote back immediately that she was stuck in a meeting and asked if I would like to re-schedule for a week and a half later- which I reluctantly agreed to after requesting that we instead have the call sooner than this date. I received an email 30 minutes before this call was supposed to happen stating that the position had been filled (of course it had been by then!). It's unfortunate that the reputation of such a great agency is being tarnished by it's recruiting department and processes.