When applying online, I made sure to write as impressive of a cover letter as I could and was rewarded by being contacted by email about three weeks later for the position, asking to make an appointment for a phone interview the next day. At the end of the conversation the following day, the interviewer said that she would gladly recommend me for the position and setup a date and time for me to come in for the face-to-face interview the following week. Just to be extra prepared, I studied facts about the company, such as its CEO, competitors, and history, just to make sure I couldn't be thrown off by any curve ball questions and was relieved to find that I'd grossly over-prepared for the generally expected questions. For the face-to-face, I was directed to a well-decorated interviewing room, filled out a hard-copy application with the company while the two interviewers chatted among themselves, patiently waiting for me to finish. One asked the questions and the other either recorded my answers or wrote notes. They introduced themselves, were extremely friendly, and made sure that the interviewing process was a most comfortable experience for me. At the end, they informed me of further details on the position and that the next step, should I make the cut, would involve a background check, a drug test, and having a buddy coworker for the days that I'd be training.