IBM Customer Service Representative (CSR) interview questions

Submitted the application Received the contact from HR to schedule phone interview Had the interview with Team Leader 1 day later I received the job offer and 2 weeks later I was in Czech Republic ready to start working.

Through an employee referral, I was contacted for a phone interview. About a week after the phone interview, they scheduled a one-on-one interview with the team manager. This interview wasn't very formal as it was held in the breakfast area of a hotel. The interviewer asked a few questions and then proceeded to present the company, the role I was interviewing for, and the perks of working for IBM. The next day I was contacted with a verbal offer for the position, pending a successful background check.