IBM Customer Service Representative (CSR) interview questions

The first interview with the HR officer is easy, I just had to prove that i can talk in english comfortably. I asked a question a little too early and it was a wrong move. I felt her being a little pissed. Reserve questions for when you are asked.

After you get a mail you will get a phone confirmation saying the exact date and time. In case you are not in a position to attend on the given date and time you can inform the person who calls to give a different date and time.