I applied through other source. I interviewed at Hyatt (Buffalo, NY) in Nov 2018
Interview
Very pleasant, thorough and overall speedy.
Interviewed with director of engineering, HR and Hotel manager all on the same day, within less than a 2 hour time frame. Initially met with the director of engineering where he gave me a background of the specific position and a background of team involvement and camaraderie. Then I met with the HR team member where questions and answers were given about my resume. Pay and benefits were explained. Lastly, I met with the hotel manager who gave me background on the hotel itself, progress made and the expectations of the Hyatt team members.
Interview questions [1]
Question 1
Have you been in unpleasant situations in a customer based setting? How did you approach it?