I applied through an employee referral. The process took 3 days. I interviewed at Hyatt (Tokio) in Nov 2019
Interview
I got three interviews in total: one in group where I was also introduced in details about the facilities, one with two people from HR and a final one with the Manager.
Overall good experience
Interview questions [1]
Question 1
Regular questions like, long term and short term goals, where do I see myself in 10years, describe yourself, why this place and this country etc.
Fairly easy, it was only one interview and several questions asked about availability and experience. It was about 30 minutes. I was hired on the spot and then started working instantly.
Interview questions [1]
Question 1
Describe a time you helped a customer and how did they react.
Pretty cold, but fair. I didn't end up getting the job but it was a standard interview process, I do think the could be a bit more warm in their attitude, as people are understandably nervous during interviews. I guess that is just pretty standard.
Interview questions [1]
Question 1
Tell us about a time you had to deal with a difficult situation
I applied online. The process took 4 weeks. I interviewed at Hyatt (Chicago, IL)
Interview
Standard in person in person interview, asking how to deal with customers, situations, etc.
Gave a few situations and asked how would I respond in that situation.
How would you respond if they had status
Interview questions [1]
Question 1
Guest not happy with room, wants upgrade but non available. How do you respond.
