I applied in-person. I interviewed at Hyatt (Fairbanks, AK) in Jan 2021
Interview
They definitely love when you have a lot of questions. You can tell they're scanning you to see If you'd be a good fit. Ask a lot of questions after they give an answer.
Interview questions [1]
Question 1
What was one experience you've had that you had to go and be in charge and how did you handle it
Fairly easy, it was only one interview and several questions asked about availability and experience. It was about 30 minutes. I was hired on the spot and then started working instantly.
Interview questions [1]
Question 1
Describe a time you helped a customer and how did they react.
Pretty cold, but fair. I didn't end up getting the job but it was a standard interview process, I do think the could be a bit more warm in their attitude, as people are understandably nervous during interviews. I guess that is just pretty standard.
Interview questions [1]
Question 1
Tell us about a time you had to deal with a difficult situation
I applied online. The process took 4 weeks. I interviewed at Hyatt (Chicago, IL)
Interview
Standard in person in person interview, asking how to deal with customers, situations, etc.
Gave a few situations and asked how would I respond in that situation.
How would you respond if they had status
Interview questions [1]
Question 1
Guest not happy with room, wants upgrade but non available. How do you respond.
