I applied in-person. I interviewed at Humana (Green Bay, WI) in Aug 2015
Interview
2 person panel of upper management you will be working with.
Behavioral questions, pretty easy if you know how to fake it.
Standard AU drug test, customer service jobs pay at 16.00 an hour.
Waited with 4 other people interviewing at the same time, just in different rooms and panels.
They walked us in a long train through human until we reached the interview rooms.
I applied online. The process took 4 days. I interviewed at Humana (Irving, TX) in Aug 2014
Interview
they were 40 mins late with my interview and lied about the pay rate because someone I know makes more than me but I was told that my pay rate was the max and she started after me
Interview questions [1]
Question 1
Tell me about a time when you had a difficult customer and how did you resolve their issue
I applied online. The process took 3 weeks. I interviewed at Humana (Green Bay, WI) in Jun 2012
Interview
Basic phone screen, then in person three person panel. Waited another week then was called with offer. Next was drug screen and background check. Then was put into a ten week training class in which are days and you cannot miss any classes.
Interview questions [1]
Question 1
Give example of a time you delt with a difficult customer