It was awesome!! Was very clear and understanding. I would recommend others to apply. It was smooth and the questions was not hard to understand. I feel like they were very straight forward and the interview was not long at all.
Quick. Video interview 9 questions
3 questions about job history then 7 questions to make sure u understand the pay. The hours and the attendance policy. Some multiple choice. Some written response.
I applied online. The process took 4 weeks. I interviewed at Humana in Aug 2021
Interview
First was a virtual pre-screen where they asked a few basic questions via text.
Second there was an on-demand video interview where I recorded an intro and then answered a few questions as they appeared on the screen. I wasn't talking to someone. I recorded the whole thing and then submitted it and they reviewed it. They provided helpful resources to prepare for this.
Third was a virtual job experience assessment. It took about 20 minutes and they had me watch some videos and then do a couple of tasks.
Fourth was a virtual interview with 2 people. We started with introductions and then I answered 5 interview questions and then had the opportunity to ask questions.
Interview questions [1]
Question 1
Tell me about a time when you wish you had handled a customer interaction differently.