They called for a brief phone screening and called me in for an interview after that. I met with HR and then the FOM afterwards. HR was professional and friendly. However, in the end, she was vague and left out a lot of information.
The FOM was rude and scattered. He was clearly new at interviewing and did not know what to ask. While working a few weeks later, my work background came up again. Turns out the FOM had no idea about my background. He admitted to never even looking at my resume or application.
The training process was non-existent. Make sure you ask about how you will be trained. Ask specific questions about what's involved and make sure you get that training!
Interview questions [1]
Question 1
The questions were typical- superficial and vague..
Quick and easy interview. First step with questions online and record video. Second interview at the place, people are nice and check what you can do in an easy way.
Interview questions [1]
Question 1
How many years have you worked as a food and beverage attendant?
Invite was done thru email or viber then, initial interview will be face-to-face, you might get an offer same day if the General Manager likes you. Make sure you are prepared because you will go on different levels of interviews from HR to General Manager
Overall, I had mixed feelings about the interview process. Initially, everything seemed to be going very well, but the process ultimately stretched across five months and 10 rounds of interviews. Everyone I met was pleasant and professional, though it often felt unclear what the team was truly looking for. Midway through the process, the role was paused for about a month while they reconfigured the position.
In total, I completed five rounds over roughly three months, followed by a pause, and then was flown across the country for an additional five in-person interviews. At that stage, it understandably felt like things were moving toward an offer, so it was disappointing not to move forward after such an extensive process and travel commitment.
From my perspective, the department also appeared to be undergoing a fair amount of transition, including leadership changes within the marketing organization. For anyone considering a marketing role there, it’s worth being aware that the team structure and direction may still be evolving.