Henkel Customer Service Representative interview questions

Applied online. Received a phone call and auto email less than a week later to do a 30 min phone screen. Was given the recruiter's first name only. She was very scripted and asked basic employment questions to start off like why did you apply for this position, how did you find this, are you legally allowed to work in the U.S. Then went to basic questions basically confirming all basic info on your resume like positions and dates you worked there. Was asked yes or no questions. When she got to the portion where we were able to ask questions every one I asked they "weren't given that information" therefore could answer nothing. Also when I asked if I may follow up with her on my status, she said I'll give you a customer service line to call. Right, you are given that in a canned email. Once I was to this point, I knew this was going nowhere. Interview was 15 minutes if that. I was throughly disappointed with the initial step in this process. The person doing the recruiting had no idea or was not allowed to give any details on the nature of the role. All questions asked can be found on your resume. What a waste of time. As someone who is very familiar with this company and industry, I would not recommend anyone else waste their time with this process.

Second stage Interview held at main office in Dusseldorf site. Asked to do a detailed presentation on introducing a new product on Friday morning for the following week Wednesday interview. Very unethical method of interviewing (good cop bad cop) and no feedback provided despite closing the interview pretty well.