Intern applicants have rated the interview process at HSBC with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
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I applied online. I interviewed at HSBC (Londres, Inglaterra) in Jan 2021
Interview
Quite easy, was asked competency and skills questions. quick tips on face to face interview for call centre jobs at HSBC there competence based interviews last for an hour asking about work experience you have so go into detail as to what you did in certain situations keep eye contact with the interviewer at the end they will make you do a role play on the phone about a customer with outstanding balance on there credit card ask about the customers financial situation, are the employed any dependents kids family wife et, what there monthly salary is, out goings for the month, how much they can pay but makesure you haggle with them on how much they can pay a month in a polite way.
Job simulation: some video questions (will give you the scenario), mathematical questions, personality questions and type a email. The whole process takes around one hour. Some questions are given multiple choices.
I applied online. The process took 2 weeks. I interviewed at HSBC (Londres, Inglaterra) in Oct 2021
Interview
SJT which aligns close with its values
job simulation had email, calculations, videos, personality questions and few more SJT. These are based on different situations you may face during the working environment There was no time duration.