Gucci interview questions

I applied online and was contacted immediately. I have an initial phone screening and then met with the Regional director for an in person interview. I didn't hear back so I assumed they weren't interested. But after two months, I was contacted by the recruiter to see if I was still interested in the role. They had me complete the online application (again for the second time) and we went back and forth on my salary requirement. They informed me that they wanted to fill this role quickly. We agreed on a salary that was within their range. But then I didn't hear from them for a couple weeks. When I followed up, the recruiter informed me that they haven't come to a decision and for me to wait. It's been over a month again. I get the whole interview process and I know that I may not be the best candidate. But from a brand that prides itself in internal customer service, I'm surprised at the lack of follow up and transparency. All candidates (who go through several interviews) deserves a follow up.