Customer Support applicants have rated the interview process at Foundever with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 81.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Foundever overall takes an average of 29 days.
Common stages of the interview process at Foundever as a Customer Support according to 1 Glassdoor interviews include:
Phone interview: 50%
Presentation: 50%
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They're interviewing for so many people. You have to wait for literal hours just to get an interview. Never go to their recruitment hub, Go virtual if you can, because you have better things to do.
There were three rounds
Assessment, hr and ops
All of them were moderate not too tough nor too easy
Interviewer was polite and humble
Overall it was based on communication and problem solving skills
Interview questions [1]
Question 1
They asked one Situation based question and a few general questions
I applied online. The process took 3 days. I interviewed at Foundever (Fort Mill, SC) in Sep 2024
Interview
They'll email you to do a speed test. Next, you'll have a phone interview. Right then and there they will extend their offer. They supplied the equipment for me, but I think it depends on the campaign you're in. The want you to be connect directly from your router; no wifi.