Fidelity Investments Customer Financial Associate interview questions

The interview is about 20-30 minutes long. Also, the interviewer asked about 3-5 questions about situations from past work experiences that shows how I would best fit this role. They used the STAR method for the questions they asked me, however, I was not given the role due to not being specific enough regarding my responses. I would highly suggest researching how to respond to interview questions using the STAR method, and be as specific, clear, and descriptive as possible or they will not offer you the position.

3 tier interview process. First one was over the phone, second one was a zoom, and third was a zoom. It was complete with a phone call follow-up the next day where I was offered the job and emailed my offer letter.