I applied online. The process took 2 weeks. I interviewed at FedEx Office (Marietta, GA) in Sep 2015
Interview
It is a 2 step interview process. The 1st is with the store manager and the 2nd is with the district manager. The interviews were a week apart. My interviews were actually not my best. I rambled and was caught off guard by 1 or 2 questions. However they look for personality and people that are customer service focused. The store manager and district manager were very nice. Go in smiling and you'll do great! Also dress professional.
Interview questions [1]
Question 1
What do you know about fedex office?
What are 5 things customers look for when they come to fedex office or any retailer?
Name a time you had to predict a future sale for a customer.
Name a time you went above and beyond for a customer.
Why do you want to work for fedex office?
What are 2 of your weaknesses/strengths?
How does your previous experience relate to the position you are applying for?
I applied online. The process took 2 weeks. I interviewed at FedEx Office (North Miami, FL) in Jun 2011
Interview
Interviewed with corporate recruiter and then District Manager. Process took two weeks. Online assessment and role play. Overall the experience was average. They want to make sure you are a team player.
I applied online. The process took 2 weeks. I interviewed at FedEx Office (Boston, MA) in Sep 2012
Interview
Started with a phone interview which was pretty standard. The was followed by in person interview at another location the manager was working at. Interview was great and there was a great connection but the interview did not start on time I waited nearly an hour for the interview to begin and I was there 20 minutes early so the whole thing took well over two hours. Then this was followed by phone with higher up management conference call style. They seemed to imply I already go the job with their approach to questions. I had to have special approval to take my salary up when we negotiated. Salary was pitiful.
Interview questions [1]
Question 1
Asked me about sales experience and customer service experience